TomTom Wins 2024 Global Customer Value Leadership Award

TomTom received the 2024 Global Customer Value Leadership Award from Frost & Sullivan, solidifying its position as a leader in location technology and digital mapping solutions. 

The company's continuous innovation sets new industry standards and provides a robust foundation for various sectors, including automotive and technology.

Pioneering navigation and mapping solutions

For over three decades, TomTom has led the way in personal navigation. Its real-time, community-driven mapping technologies have revolutionised mapmaking. 

Its innovative solutions cater to OEMs, automakers, developers and businesses, enabling them to create customised mapping solutions. 

TomTom is pivotal in supporting EVs through its advanced mapping and navigation solutions. 

A key feature is the integration of real-time data on charging stations, which provides EV drivers with critical information on charging points' locations, availability, and compatibility.

Its capability allows EV drivers to plan routes efficiently and minimise range anxiety.

Frost & Sullivan: A legacy of identifying growth opportunities

For six decades, Frost & Sullivan has guided investors, corporate leaders, and governments through economic shifts, identifying disruptive technologies, mega trends, new business models and actionable companies.

Its expertise fosters continuous growth opportunities and monitors future successes across industries.

TomTom's Orbis Maps: Setting a new standard in automated driving

TomTom's Orbis Maps distinguish themselves in the automated driving market. The maps offer enhanced base mapping with routing datasets and real-time traffic information, facilitating precise estimated arrival times and streamlining on-demand services. 

Orbis Maps optimises routes and charging points for EVs, improving driver safety with predictive manoeuvres for automated vehicles.

Advanced mapping technologies for EV

TomTom provides detailed routing information explicitly tailored for EVs, considering the vehicle's battery level, energy consumption, and available charging stations. 

It ensures that drivers reach their destinations without unnecessary detours or stops.

Its advanced driver assistance systems (ADAS) and high-definition (HD) map layers provide highly accurate road representations essential for advanced driving applications.

With precision of up to 25 centimetres, these HD layers offer a three-dimensional environment model, enabling unmatched navigation accuracy. Key functionalities include:

• Speed warnings and intelligent speed assistance
• Eco-routing and traffic sign recognition
• Lane-specific navigation and manoeuvring
• Advanced lane guidance and hands-free driving
• Precise vehicle positioning with minimal data usage
• Continuous enhancement through robust feedback mechanisms

TomTom's real-time traffic data assists EV drivers to avoid congested areas, saving both time and energy. The maps include eco-routing features that suggest the most energy-efficient paths, maximising the range of EVs. The advanced mapping solutions ensure EV drivers have access to the most accurate and up-to-date information, supporting a smoother and more reliable driving experience.

Coverage and real-time traffic insights

TomTom's extensive coverage spans over 200 countries and territories, utilising community-driven insights, local expertise, and traditional data sources such as field surveys and satellite imagery. The comprehensive world representation serves over five billion people globally.

Leveraging data from over five trillion consumer-driven points, road sensors and incident reports, TomTom provides the most accurate real-time traffic information. This capability enables real-time navigation adjustments and supports future road network planning.

Customer-centric solutions

TomTom's commitment to customer-centric strategies, authentic approach, and flawless execution underpins its market leadership. The company's scalable solutions meet immediate customer needs and anticipate future demands, reinforcing its reputation as a leader in delivering customer-focused mapping solutions.

Kamalesh Moharangam, Research Manager, Frost & Sullivan, states,  "With over 30 car brands and 14 million vehicles implementing TomTom's advanced driver assistance systems (ADAS) map content, the company's prominent standing in the automotive world is evident." 

Recognition of excellence

Annually, Frost & Sullivan presents the Global Customer Value Leadership Award to companies that demonstrate excellence in implementing strategies that create customer value, focusing on improving return on investment. TomTom's accolade highlights its dedication to enhancing customer value, leading to improved retention and expansion.

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