Volkswagen Elevates Road Trips with ChatGPT Integration
Volkswagen's all-electric ID family and the new Golf, Tiguan, and Passat models now feature ChatGPT integration. Accessed via the IDA voice assistant, drivers can enjoy the benefits of AI without lifting a finger.
"By seamlessly integrating ChatGPT into the backend of our voice assistant, we are now offering drivers the opportunity to use this AI daily, thus underlining how innovative our products are." stated Kai Grünitz, Member of the Board of Management Volkswagen Brand for Technical Development.
Enhanced voice control
IDA, already AI-powered, can answer general questions, control vehicle functions like climate control, and plan EV charging routes in multiple languages, including English, Spanish, Czech, and German.
The integration of ChatGPT expands these capabilities, offering information on tourist attractions, sports updates, maths problem-solving, and more through simple voice commands.
AI augmentation and limitations
While ChatGPT adds a new dimension to IDA, it operates with a cut-off date for information and activates only when the primary Volkswagen system cannot answer a query. The partnership represents a broader industry trend of incorporating leading AI technologies into home-grown products to enhance user experience.
AI in the auto industry
Currently, AI is predominantly used in the auto industry for behind-the-scenes operations like Tesla's Autopilot, which uses machine vision.
As announced at the CES conference in January, Volkswagen's move makes it the first volume manufacturer to integrate this innovative technology as a standard feature in vehicles from the compact segment upwards.
Addressing AI privacy
Volkswagen ensures user privacy by anonymously processing all interactions with ChatGPT and deleting data immediately. ChatGPT does not access vehicle data, and users can deactivate the online voice assistant through the Volkswagen app or the infotainment system's privacy settings. No new account or app installation is needed, as the integration layers onto the existing IDA login.
Collaboration with Cerence
The integration is facilitated by partnering with Cerence, an automotive AI solutions company. Volkswagen uses Cerence Chat Pro, which leverages various sources, including ChatGPT, to provide accurate and relevant responses to nearly every query imaginable. OpenAI has addressed data concerns by releasing enterprise versions of its GPT to ensure information security.
Volkswagen's incorporation of ChatGPT into its vehicles signifies a significant leap forward in automotive AI, enhancing the driving experience with innovative, user-friendly technology.
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