Neil Cawse Reflects on Tech Driving the EV Industry

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Neil Cawse
Neil Cawse, founder of Geotab, highlights how AI and telematics are transforming EVs, yet infrastructure, costs and collaboration are key to speeding up th

As the fifth annual EV Day passes through the calendar, it's an opportune time to reflect on the technologies that have propelled the EV industry forward, as well as the ongoing challenges and opportunities that shape its future. The EV market is undergoing a profound transformation from advancements in artificial intelligence (AI) and telematics.

The role of AI and Telematics in the EV revolution

The rapid integration of AI and telematics technology is transforming electric mobility, improving vehicle performance, user experiences and overall efficiency. These cutting-edge innovations address significant challenges like range anxiety, battery management and charging infrastructure optimisation. By harnessing the power of real-time data and sophisticated algorithms, AI and telematics are making EVs smarter and more connected.

Neil Cawse, founder of Geotab and a global leader in telematics solutions, emphasises the transformative potential of data in the EV space. Since its founding in 2000, Geotab has grown from humble beginnings in Oakville, Ontario, to serving over 50,000 customers across more than 160 countries. The company processes billions of data points daily, significantly impacting fleet management and operational efficiency.

Neil explains the pivotal role of AI and telematics in EVs, stating that data insights are a game-changer for everything from battery optimisation to energy management. By improving range prediction, enhancing charging infrastructure utilisation and enabling advanced driver assistance systems, AI and telematics are laying the foundation for the future of electric mobility.

Market realities: opportunities and challenges in EV adoption

While the EV market continues to expand, it is essential to consider the current market realities that influence both consumer and commercial adoption. According to Neil, a resurgence in demand for hybrid vehicles has emerged as one of the key trends. Companies like Toyota are seeing significant success with hybrid models, while automakers like Ford are shifting focus toward future hybrid developments rather than fully EVs. "Hybrids address many concerns consumers and businesses have about full EVs, including range anxiety, charging infrastructure and upfront costs," asserts Neil.

Hybrids are a bridge between traditional internal combustion engine (ICE) vehicles and fully electric options. Neil adds. "They help alleviate concerns about range, affordability and charging, making them an attractive option for both personal and commercial use."

However, the commercial sector still faces significant barriers to full EV adoption. One major challenge is the inconsistent availability of high-capacity charging stations, particularly along major transportation routes. The lack of infrastructure undermines confidence in the viability of fully electric fleets. Additionally, the higher initial purchase price of EVs compared to ICE vehicles, primarily driven by battery costs, remains a significant hurdle.

"The price of batteries is coming down, but the impact has not yet fully filtered through the supply chains," explains Neil. He points out that commercial EVs remain at the higher end of the market, with evolving technology limiting scalability. It makes them less suited for electrification at this time, especially in the commercial fleet space.

Strategies for accelerating EV adoption

Despite the challenges, several strategies can help accelerate the adoption of EVs. A key solution lies in fostering collaboration among EV manufacturers, charging infrastructure providers, fleet operators and governments. According to Neil, a more collaborative approach will lead to better-integrated solutions.

"Automakers can partner with charging network providers to ensure that infrastructure expands with vehicle deployment," Neil notes. He points to companies like PepsiCo and Schneider, which are scaling up heavy electric trucks at depots by fostering supportive ecosystems that include supply chains, charging solutions and operational software.

Neil further emphasises the importance of education in driving EV adoption. Consumers, fleet operators and decision-makers must stay informed about new technology and its benefits. "Demonstration projects, pilot programs and case studies can showcase real-world results," he says. "Programs like Run on Less – Electric DEPOT are proving that heavy-duty EVs, like PepsiCo's Tesla Semi, are not only viable but impactful." In fact, PepsiCo's Tesla Semi recently covered 1,600 miles in under 48 hours, showcasing the potential of Class 8 EVs.

Government support is another critical factor in accelerating EV adoption. Governments must build public charging infrastructure, provide incentives for private charging setups and ensure that infrastructure development keeps pace with growing EV adoption. "Financial incentives should be available for both consumers and businesses to make EVs more affordable," Neil adds. Policies and regulations that promote EV adoption should be developed in collaboration with businesses to ensure they are both effective and practical.

The power of data: Enhancing EV performance and sustainability

One of the most valuable aspects of the EV industry's evolution is the role of data in driving improvements. By sharing data on vehicle performance, charging behaviour, maintenance needs and operational costs, companies can better understand the benefits and challenges of EV adoption. It fosters better decision-making and continuous improvement in EV technology and deployment strategies.

Neil believes that data-driven insights will be crucial in scaling electric fleets and improving their performance. "Sharing data allows companies to optimise their operations and make more informed decisions," he says. "It enables fleet managers to take action on real-time information, improving efficiency and reducing costs."

The collaboration between Shell Mobility and Geotab highlights how integrating data can transform fleet management. By combining Shell's fuel card data with Geotab's advanced telematics platform, fleet managers gain a comprehensive view of their operations. The integration provides deep insights into vehicle usage, driver behaviour and fuel consumption, helping to boost efficiency and reduce emissions. Martin Lustenberger, Shell's General Manager for Business Mobility, notes, "By leveraging Geotab's 'vehicle truth' network of telematics-enabled cars and trucks, we can offer fleet managers value-added services that truly optimise their operations." The partnership exemplifies how technology can transform fleet management for a more sustainable future.

Industry standards and future directions

As the EV industry continues to grow, creating industry standards for EV components, charging infrastructure and data communication is essential for reducing risk, encouraging investment and ensuring interoperability. Neil believes that standardised practices will help streamline the transition to electric mobility, making it more accessible and scalable.

So, where do we go from here? Neil acknowledges that EV adoption may take longer than anticipated, particularly in the commercial sector. "It's time to focus on the mid-to long-term play—a gradual integration of electrification that allows all stakeholders to build the necessary scale and infrastructure to overcome current limitations," he explains. While this approach may not be ideal in the short term, it reflects the realities of the market and allows for more sustainable growth.

Neil concludes with a call for collaboration and shared responsibility. "Achieving sustainability goals is complicated work and we need to do more together, sharing both the risks and rewards."

As the EV industry advances, AI, telematics and data-driven insights are increasingly shaping its trajectory. Samarth Kholkar, CEO & Co-founder of BLive, emphasises the urgency of this shift toward electric mobility: "With rising pollution levels and escalating fuel costs, the need for clean mobility has never been more pressing. While governments are working hard to drive change through policy and infrastructure, it's equally crucial for individuals and businesses to embrace sustainable mobility." 

While challenges like infrastructure limitations, higher costs and range anxiety remain, the opportunities for growth and innovation are vast. By embracing collaboration, education and data-sharing, the EV market can overcome these hurdles and accelerate the transition to a more sustainable, electric future.

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